If your computer is having issues launching and running programs or is running slowly, you can use a "clean boot" method to help troubleshoot it. A clean boot allows the Windows operating system to launch without any additional programs or services running when you turn the computer on. This allows you to determine if computer issues are caused by a program or service that starts up when you boot the machine. You can configure a clean boot from the computer's System Configuration window.
1.Log on to the computer by using an account that has administrator rights.
2.Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility.
Note If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.
3.On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
4.On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
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Note: This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
5.Click OK, and then click Restart.
1.Log on to the computer by using an account that has administrator rights.
2.Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility.
Note If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.
3.On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
Collapse this imageExpand this image
Note: This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
5.Click OK, and then click Restart.
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